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Whether you need a quote, consultation, or technical support, our team is ready to help with your precision cooling requirements.
Riyadh, Saudi Arabia
Seoul, South Korea
Frequently Asked Questions
A precision air conditioner is specifically designed for environments that require exact temperature and humidity control, such as data centers, server rooms, and telecom facilities. Unlike comfort cooling, precision units maintain ±1°C temperature accuracy and controlled humidity levels 24/7.
AR Korea precision air conditioners feature CE (TÜV) certification, 5 patented technologies, Swiss Walter Meier humidifiers, Micom touch pad controls, and internet-capable remote monitoring. They deliver proven energy savings of 10-25% depending on configuration.
AR Korea systems offer three verified energy saving options: Waste Heat Recovery System (10% cost savings), Economizer Coil System (17% energy savings), and Energy Saving Chiller System (25% annual savings).
Yes, ARABKOR provides professional on-site installation throughout Saudi Arabia. Our trained technicians ensure proper setup, commissioning, and testing of all precision cooling equipment.
All AR Korea precision air conditioners come with manufacturer warranty. Contact our sales team for specific warranty terms based on your product selection and service agreement.
Yes, all AR Korea units include internet monitoring capability and remote centralized management system. You can monitor temperature, humidity, and system status from anywhere.
All models are configured for 380V-400V/50Hz, which is the standard power specification for commercial installations in Saudi Arabia.
You can request a quote through our website, call us directly, or send us a WhatsApp message. Our team will prepare a detailed quote based on your specific requirements within 24-48 business hours.
Warranty Information
All AR Korea precision air conditioners purchased through ARABKOR are covered by the manufacturer warranty. The warranty period begins from the date of installation and commissioning by an authorized ARABKOR technician. Contact our sales team for specific warranty duration and terms based on your product selection.
What Is Covered
- Manufacturing defects in materials and workmanship
- Compressor and major mechanical components
- Electronic control boards and sensors
- Refrigerant leaks due to factory defects
- Fan motors and blower assemblies
- Humidifier components (Swiss Walter Meier)
What Is Not Covered
- Damage caused by improper installation or unauthorized modifications
- Normal wear and tear, including filters and consumables
- Damage from power surges, lightning, or electrical irregularities
- Damage caused by water, flooding, or environmental factors
- Units operated outside specified voltage or environmental parameters
- Cosmetic damage that does not affect functionality
How to Make a Warranty Claim
Contact Support
Reach out to our support team by phone, email, or WhatsApp with your unit model number and a description of the issue.
Provide Documentation
Submit your proof of purchase, installation records, and any relevant photos or diagnostic information.
Technical Assessment
Our technical team will review your claim and may schedule an on-site inspection to assess the issue.
Resolution
Once approved, we will coordinate repair or replacement of the covered components at no additional cost.
Need Technical Assistance?
Submit a service request for installation, maintenance, or technical support. Our team will respond within 24-48 business hours.
Submit Service Request